Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
s
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
: Downloa
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diagnostic Procedure Instructions provides an overview of each
diagnostic category.
Diagnostic Fault
Special Tools
EL-35616 Terminal Test Probe Kit
For equivalent regional tools, refer to Special Tools.
When the condition is not currently present, but is indicated in DTC history,
the cause may be intermittent.
An intermittent may also be the cause when there is a customer complaint, but
the symp