Your vehicle is equipped with a pedestrian protection system which is designed to lift the rear part of the hood when a pedestrian is detected during a frontal impact within the approximate speed range.
When the vehicle is involved in a frontal impact with an object or a pedestrian, sensors in the front bumper determine the force applied by the object to the front bumper.
When the frontal impact speed is approximately between 25 km/h (15 mph) and 50 km/h (31 mph), the pedestrian protection system lifts the rear part of the hood to help reduce pedestrian head injuries.
Lifting the rear part of the hood creates more clearance between the hood and the hard components in the engine compartment.
In addition, the front bumper of the vehicle was designed to help reduce the injury to a pedestrian's legs.
Warning After the hood has lifted, the hood hinge and latch area may be hot.
Do not touch the pedestrian protection system components.
The pedestrian protection system is designed to lift the hood only once.
The pedestrian protection system may not activate under the following conditions:
For other frontal impacts or vehicle speeds, the airbags may also deploy. After the pedestrian protection system has deployed, the hood will remain in the raised position and the driver's view may be reduced by the raised hood.
Warning: Do not drive the vehicle when the hood is raised.
Operating the vehicle with the hood raised can obstruct your view and may cause a collision resulting in damage to the vehicle, damage to other property, personal injury, or even death.
Caution: After the pedestrian protection system has deployed, see your dealer for service. The hood assembly including hinges, latch, and actuators must be replaced.
If towing service is not available, the hood may be repositioned temporarily. See "Temporary Hood Repair" following.
The SERVICE PEDESTRIAN PROTECTION SYSTEM message will appear when there is a problem with the pedestrian protection system. See your dealer for service immediately.
During a frontal impact involving a pedestrian, the vehicle may record information about the condition of the vehicle and how it was operated.
Temporary Hood Repair
If the rear of the hood is raised, the hood may be repositioned temporarily if a towing service is not available.
Warning: Before beginning the procedure, read all the instructions. Failure to read and follow the instructions could injure you or others, and damage the vehicle.
Warning: After the hood has lifted, the hood hinge and latch area may be hot.
Do not touch the pedestrian protection system components.
Allow the engine to cool before attempting any repair.
Warning: You or others could be injured when the hood is lowered or latched.
Be sure to keep fingers and other body parts away from the edge of the hood and fenders.
1. Place both hands on top of the right corner of the hood near the windshield and push the hood down quickly.
If the hood does not latch, push down again with slightly more force until the hood is latched securely.
2. Repeat the previous step to latch the left side of the hood.
3. Pull up on the rear corners of the hood to make sure the hood is latched securely and will not lift.
Warning: Do not drive the vehicle if the hood is not securely latched at both rear corners and the front latch.
Operating your vehicle without the hood securely latched can lead to a collision resulting in damage to your vehicle, damage to other property, personal injury, or even death.
4. Drive directly to a dealer for service. If you cannot go in for service immediately, have the vehicle towed.
Some noise will occur when the vehicle is driven while the hood is temporarily repositioned.
If you do not have the system repaired, the pedestrian protection system will not be operable in the event of another crash or frontal impact involving a pedestrian. See your dealer for service immediately.
Warning: Safety procedures must always be observed when disposing of the vehicle or vehicle parts.
Disposal should only be performed by an authorized service center, to help protect the environment and your health.