Diagnostic Instructions
DTC Descriptor
DTC B3811
Rear Washer Relay Circuit
For symptom byte information, refer to Symptom Byte List.
Diagnostic Fault Information
1. Rear Washer Inoperative.
2. Rear Washer Always ON.
Circuit/System Description
The body control module (BCM) controls the rear washer via a printed circuit board (PCB) relay and based on an input from the rear wiper switch, which is part of the windshield wiper/washer switch. The BCM monitors the rear wiper switch through separate signal circuits and a ground circuit. The rear wiper switch uses a resistor ladder to determine low speed, intermittent, and rear washer operation. The BCM monitors applies and monitors voltage on the rear wiper switch signal circuit. When the rear wiper switch is placed in the low speed, intermittent, or rear washer position, the voltage is pulled down through a different resistor in the resistor ladder, reducing the voltage seen at the BCM. The BCM will respond by commanding the specific rear wiper function.
Conditions for Running the DTC
Conditions for Setting the DTC
A short to ground has been detected on the rear window washer pump relay control circuit.
B3811 01
A short to voltage has been detected on the rear window washer pump relay control circuit
B3811 02
A short to ground has been detected on the rear window washer pump relay control circuit
B3811 04
A open/high resistance has been detected on the rear window washer pump relay control circuit
Action Taken When the DTC Sets
Rear washer operation is disabled.
Conditions for Clearing the DTC
Diagnostic Aids
The rear liftgate must be closed in order for the rear wiper to work
Reference Information
Schematic Reference
Wiper/Washer Wiring Schematics
Connector End View Reference
COMPONENT CONNECTOR END VIEWS - INDEX
Description and Operation
Wiper/Washer System Description and Operation
Electrical Information Reference
Scan Tool Reference
Control Module References for scan tool information.
Circuit/System Verification
1. Ignition ON.
2. Verify the Rear Window Washers turn On when commanding the Rear Washer Relay Active with a scan tool.
Refer to Circuit/System Testing
3. All OK.
Circuit/System Testing
1. Ignition OFF and all vehicle systems OFF, disconnect the X1 harness connector at the X50A Fuse Block - Underhood. It may take up to 2 min for all vehicle systems to power down.
2. Test for less than 10 Ω between the X50A Fuse Block - Underhood ground circuit terminal 53 and ground.
3. Connect the X1 harness connector at the X50A Fuse Block - Underhood and disconnect the X5 harness connector at the K9 Body Control Module, ignition ON.
4. Verify the G24 Windshield Washer Pump is not activated.
5. Connect a 3 A fused jumper wire between the control circuit terminal 11 X5 and B+.
6. Verify the G24 Windshield Washer Pump activates.
7. Replace the K9 Body Control Module.
Repair Instructions
Perform the Diagnostic Repair Verification after completing the repair.
DTC B3873
Diagnostic Instructions
DTC Descriptors
DTC B3873
Front Washer Relay Circuit
For symptom byte information, refer to Symptom Byte List.
Diagnostic Fault Information
Circuit/System Description
The windshield washer pump is controlled by the body control module (BCM) via a printed circuit board (PCB) relay. When the washer switch is depressed, the BCM's internally pulled high resistor is pulled low by the washer request circuit. The BCM then applies voltage through a control circuit to the PCB windshield washer pump relay.
With the relay energized, fused battery voltage is applied through the switch contacts of the relay and the control circuit to activate the windshield washer fluid pump.
Conditions for Running the DTC
Conditions for Setting the DTC
B3873 01
The body control module detects a short to B+ in the windshield washer pump relay control circuit.
B3873 02
The body control module detects a short to ground in the windshield washer pump relay control circuit.
B3873 04
The body control module detects an open or high resistance in the windshield washer pump relay control circuit.
Action Taken When the DTC Sets
Washer operation is suspended.
Conditions for Clearing the DTC
A current DTC clears when the diagnostic runs and passes.
Reference Information
Schematic Reference
Wiper/Washer Wiring Schematics
Connector End View Reference
COMPONENT CONNECTOR END VIEWS - INDEX
Description and Operation
Wiper/Washer System Description and Operation
Electrical Information Reference
Scan Tool Reference
Control Module References for scan tool information.
Circuit/System Verification
1. Ignition ON.
2. Verify the G24 Windshield Washer Pump activates when commanding the Windshield Washer Relay On and Off with a scan tool.
Refer to Circuit/System Testing
3. All OK.
Circuit/System Testing
1. Ignition OFF, disconnect the X4 harness connector at the K9 Body Control Module, ignition ON.
2. Verify the G24 Windshield Washer Pump is not activated.
3. Connect a 3 A fused jumper wire between the control circuit terminal 14 and B+.
4. Verify the G24 Windshield Washer Pump activates.
5. Replace the K9 Body Control Module.
Repair Instructions
Perform the Diagnostic Repair Verification after completing the repair.